Support

Need help, found a problem, or have an idea? Email us and we'll get back to you.

If something went wrong, tell us your iPhone or iPad model, the iOS version and what you were doing. A screenshot helps, but please leave out anything private.

Common questions

How do I restore itSeams Pro on a new device?: Open Settings (the gear on Home) › itSeams Pro and tap Restore Purchases, signed in with the same Apple Account. Family Sharing is on, so people in your family group can use Pro too.
What's free and what needs Pro?: Cutting, redaction, suggestions, every join style, batch editing, presets, Shortcuts, export and stitching up to 3 screenshots are free. Pro adds unlimited stitching (including screen recordings), Web Page Capture and Project Folders. Your first 2 web page captures and 5 recording stitches are free.
Does itSeams change my original photos?: No. Saving always adds a new photo. Your originals are never changed or deleted.
Where is my work saved?: Each image you open becomes a project on your device, so you can come back to it. Delete projects from Home or the Projects screen when you're done.
How do I get a refund?: Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Privacy

itSeams collects no data. Read the Privacy Policy.